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Control your participation in Flex EV events

Please review the processes listed below for steps on how to override individual Flex events to restart charging, depending on your method of enrollment and equipment.

If using the Optiwatt app

The Optiwatt app provides advanced Flex event notifications, charge scheduling, the ability to decline participation in an upcoming Flex event and the option to start vehicle charger after a Flex event has already started.

  • Optiwatt charge forecast

    Upcoming Flex Events will appear in the ‘Charge Forecast’ section of the home screen 24 hours prior to the start time.

    The notification will indicate the event start and end times and give you the option to opt out in advance.

    Optiwatt Forecast 1
    Optiwatt Forecast 2
  • Optiwatt charging during an event

    Upcoming Flex Events will appear in the ‘Charge Forecast’ section of the home screen 24 hours prior to the start time.

    The notification will indicate the event start and end times and give you the option to opt out in advance.

    Optiwatt Charging 1

    Optiwatt Charging 2
    Optiwatt Charging 3

If using your networked EV charger

  • ChargePoint

    To choose not to participate in a Flex event, toggle the ‘Participate in Event’ slider in the ‘Utility Event’ section of your ‘Chargepoint’ app.

    Or, press the ‘Start Charging’ button on the home page of the app.

    ChargePoint 1 
  • Juicebox

    To choose not to participate in a Flex event, press ‘Resume’ on the bottom right corner of the homepage of your ‘Tesla’ app.

    JuiceBox 1 
  • Wallbox

    Wallbox does not currently have an app-based feature to allow you to choose to participate in a Flex Event.

    If you are unable to charge your EV to your needed level when a Flex event starts, you can choose not to participate by manually disconnecting the charger plug from your EV for 30 seconds and then plugging it back in. This will allow you to resume charging.

  • EvoCharge

    Upcoming Flex events will be visible in the app 4 hours prior to the start time. You can also set custom notifications preferences based on your expected charging needs.

    To choose not to participate in a Flex event, you can adjust the ‘Participate in Event’ slider in the ‘Utility Event’ section of your ‘EvoCharge’ app.

    EvoCharge 

If using your onboard vehicle telematics

  • BMW

    To choose not to participate in a Flex event, scroll down to the ‘Charging’ section on the homepage of your ‘MyBMW’ app.

    Then, press the right arrow (>) in the Charging section.

    On the page that populates, select Charge Immediately to override event participation.

    BMW 
  • Hyundai

    To choose not to participate a Flex event, press the ‘Start Charging’ button on the homepage of your ‘MyHyundai with Bluelink’ app.

    Hyundai 
  • Jaguar

    To choose not to participate in a Flex event, press the ‘Remote’ button in the homepage footer of the ‘Jaguar Remote’ app.

    On the page that populates, press the ‘Charge now’ button to override event participation.

    Jaguar 
  • Kia

    To choose not to participate in a Flex event, press the ‘START CHARGING’ button in the ‘REMOTE BATTERY’ section on the homepage of your ‘Kia Access’ app

    Kia 
  • Land Rover

    To choose not to participate in a Flex event, press the ‘Remote’ button in the homepage footer of your ‘Land Rover Remote’ app.

    On the page that populates, press the ‘Charge now’ button to override event participation

    Landrover 
  • Lexus

    To choose not to participate in a Flex event, press the ‘Start Charging’button from the home screen of your Lexus app.

    Lexus 
  • Nissan

    To choose not to participate in a Flex event, press the 'Charge’ tile on homepage of the ‘MyNISSAN’ app.

    On the screen that populates, press the ‘Start’button to override event participation

    Nissan 
  • Tesla

    To choose not to participate in a Flex event, press Start Charging on the home screen of your ‘Tesla’ app.

    Tesla 
  • Toyota

    To choose not to participate in a Flex event, press the ‘Start Charging’ button in your ‘Toyota’ app.

    Toyota 
  • Volkswagon

    To choose not to participate in a Flex event select Charging on homepage of your myVW app.

    Volkswagon